Supporting Independence At Home -
Dual-sensory loss, or Deafblindness is a combination of both sight and hearing loss. The term multi-
sensory-impairment is also sometimes used to describe deafblindness.
Types and conditions
People of all ages can have a sight or hearing impairment. It may have been from birth, or due to
deterioration later in life. Deafblindness affects a person’s ability to communicate, to access all kinds of
information, and to get around.
A term that describes any child who is born with a sight and hearing impairment or develops sight and
hearing loss before they have developed language in their early years.
A person who loses their sight and hearing after they have developed language in their early years is
said to have acquired deafblindness.
Usher syndrome is a genetic or inherited condition that affects hearing, vision and balance. The sight
loss is caused by an eye condition known as retinitis pigmentosa (RP) which leads to a gradual and
progressive reduction in vision.
CHARGE is a challenging genetic condition that can affect all ages. The most common problems are with
the ears, eyes, heart and nose – although there are a wide range of other difficulties that people can
Most deafblind people in the UK are older people who have developed hearing and sight loss in later
life. The older someone is, the more likely they are to have both a visual and a hearing impairment.
Often this hearing and vision loss comes on gradually. Older people themselves, and others around
them, may not recognise or understand what is happening. This dual-sensory loss often goes
unrecognised, or is seen as a natural consequence of ageing about which nothing can be done.
Sense is a national charity that specifically supports people who are deafblind. They produce free, easy-
to-use resources for family members and staff that support older people with dual-sensory loss. They
also produce a “Fill the gaps” checklist, which can be used to see if a relative or someone you support
has dual-sensory loss and “The Good Life” – a guide to understanding what your relative is going
through, how you can help, and where to go for more specialist support.
Tips for people with dual-sensory loss
Some of the specific methods for communicating with deafblind people require training and experience.But there are simple things you can consider that make it possible to communicate with many deafblind people. Here are some quick tips:
Make sure you have the person’s attention before trying to communicate with them
Gently touching the top of the deafblind person’s arm is a common way of attracting their attention without startling them
Identify yourself clearly
Check that you are in the best position to communicate
Avoid noisy places and background noise
Adapt the conditions to suit the individual
Speak clearly and a little slower, but don’t shout
Make your lip patterns clear without over-exaggerating
Keep your face visible – don’t smoke, eat, or cover your mouth
Use gestures and facial expressions to support what you are saying
If necessary, repeat phrases or re-phrase the sentence
Be aware that communicating can be hard work. Take regular communication breaks
Try writing things down. You might need to experiment with different sizes of letters and
different coloured paper and pens
Our Sensory Loss Care and Support
Advance understands that living with, or caring for a loved one who has sensory loss can be very
distressing and unsettling. That is why we train our team members to minimise the disruption caused by
sensory loss by providing the support family, friends and the client need to help them cope, such as
working together to come up with ways to adapt your home to your new or developing situation and
needs. Our services are people centred and revolve entirely around the specific requirements of the
individual. This approach enables our support assistants to deliver the medical, emotional and physical
support their clients need in familiar surroundings, and around their established routines, allowing those
living with sensory loss to maintain independence and a good quality of life.
Our support assistants are specifically trained to provide care and support. They offer assistance ranging
from help around the home to more sensitive issues. From household chores, to helping with personal
care – such as toileting, bathing and dressing – Advance are there to carry out all the practical care
aspects with empathy and discretion, allowing the person to continue living their daily life, and following
their established routines.
Our support assistants understand that while helping their clients with the medical aspects of sensory
loss and aiding in practical duties such as shopping and preparing meals is important, so is chatting
about shared interests and creating a comfortable relationship between the support assistant and the
client. This is why we ensure you are matched with a support assistant who not only has the relevant
skill set, but also has a complementary personality. Our support assistants provide a ‘can-do’ attitude,
encouraging and providing physical and psychological support.Our Sensory Loss care and support includes:
Support with personal care that is tailored to each individual
Visiting care that can adapt as your needs change
Short regular visits through to longer visits, night care, respite or a full time live in carer
Specialist support assistants who are trained to help them understand the complexities of sensory loss
Dedicated care team with over 25 years’ experience in the care sector
Full assessment before care starts
Bespoke and flexible support plan
Specialist support and expertise – 24 hours a day, 7 days a week
Assistance with social activities and lifestyle enhancement
Understandably, when selecting care, individuals and their loved ones have many questions and worries.
We have a highly experienced, friendly team of care who are always on hand to talk you or your loved
one through the care and support we offer those living with sensory loss.
CONTACT US today to learn more about visual impairment care support services from our expert team.